Refund Policy

 

Refund Policy for IPTV Subscriptions

Thank you for choosing our IPTV (Internet Protocol Television) services. We strive to provide you with high-quality entertainment options. Please review our refund policy below.

 

  1. Refund Eligibility: We offer refunds on IPTV subscription purchases within 07 days of activation, subject to the conditions mentioned below.

  2. Refund Conditions: To be eligible for a refund on IPTV subscriptions, you must not have used the service extensively, and there should be no evidence of misuse or abuse.

  3. Non-Refundable Items: Subscription Renewals: Renewals of existing subscriptions are non-refundable. Digital Products: Digital products, including but not limited to IPTV playlists, channel lists, and configuration files, are non-refundable. Services that have been fully rendered or partially rendered at the customer’s request are non-refundable.

  4. Refund Process: To request a refund, please contact our customer support team with your order number and reason for the refund within 48 hours of subscription activation. Refund requests will be reviewed on a case-by-case basis, and we reserve the right to refuse refunds if the refund policy conditions are not met. If your refund request is approved, we will process the refund within [number of days] and notify you via email.

  5. Changes to Refund Policy: We reserve the right to modify or update our refund policy at any time without prior notice. Any changes to the refund policy will be effective immediately upon posting on our website.

  6. Limitation of Liability: We do not guarantee the availability or stability of specific IPTV channels, as they are subject to external factors beyond our control. We are not responsible for any third-party services or devices used in conjunction with our IPTV service, including but not limited to media players, internet service providers, or hardware devices.

If you have any questions or concerns regarding our refund policy for IPTV subscriptions, please contact our customer support team. We are committed to providing excellent customer service and will do our best to address any issues you may have. Thank you for your understanding.